Public: Stocks, Options, Bonds 4+

First off, I have never left a review before even though I’m glued to my phone all day. I downloaded the public app a few weeks ago. My account was not approved instantly (typo on my part, I found out later) and after a few days I emailed the support team and asked for help. They responded in like, an hour, gave me instructions to get trading, and was then approved right away.
Anyone under 40 with disposable income should, IMO, be investing directly investing in the market instead of relying on 401ks and other group plans. This app lays out all the info in a very intuitive fashion and within a week I was able to, with ZERO prior knowledge, navigate the app effectively, and the community of investors on the app are a fantastic source of investing advice.

This is not a day trading app and the various transactions can take time, but by keeping money in your account without spending it allows you to execute buy and sell orders quickly, though the money may take a few days to get back to your public account. I am usually able to make two transactions per stock, per week, which is more than enough to react to any big market changes. The fact that you can invest whatever amount you want is huge. Amazon’s stock at $2.5k may be too much, but Public allows you to purchase slices of stock in increments as low as $5.
I would HIGHLY recommend this to anyone with some extra cash and half a brain.

Hey Jtf199876! Thank you so much for your incredibly thoughtful review! It is so great to hear that you are loving the app! The entire team is thrilled to hear that the app has been helpful for your investing journey and that you are loving the community! We truly are so grateful for the awesome, growing community and are so happy to have you on the team! We would love to chat more with you, so please give us a shout in the app or via email at [email protected]. It mean's so much to us that you took the time to share this and we've always got your back! 💪 Happy investing 🤗

So now I’m afraid to cash out because I’m not gonna be able to get my money when I need it takes a long time for them to give me your money back that if you get it back the full amount hopefully they improve instead of waiting it don’t make sense when you can just deposit money quick and easy but you can’t get your money quick and easy that doesn’t make sense I would understand one day or two but five days six days a week sometimes that’s really tough right now we’re living in tough times people need money now that be nice if they can approve this and you’re able to cash out your money when you need it and there’s hidden fees to it’s hard to get a hold of them takes about 24 hours by time you hear from them it would be nice to cash out your money ASAP just like we put money in this app it should be the same take out the money like the other apps The other apps let you cash out the same day I just never understand that maybe he hast to go through seven different people until he gets approved I don’t know they need to work on this

Thank you for the review and feedback. There are federal regulations that require funds to settle. This timeline can range from 2 to 7 business days depending on where the funds came from. You'll always know your funds are available for withdrawal when they appear in the "Withdrawable Cash" portion of your portfolio. We're always here to help; if you ever have any questions, we're here for you via the in-app chat or by email at [email protected]!

I downloaded this app because of Graham Stephen. I enjoy the interactivity of the app as well as getting live updates and having all the stock news streamlined and easily available. I made the error of transferring my original brokerage to Public. I had emailed customer support to cancel the transfer but they replied saying it was too late and that the transfer had already cleared. I submitted a recall of my positions at least 2-3 times and all I got were replies that they would be contacting their clearing firm. Unfortunately it seems like they do not have clear communication with their clearing firm which is Apex. They kept telling me to contact my own brokerage to see if “my account was clear to receive the recall.” This kept up for at least 3-4 weeks and emailing them and only getting a reply it will be back in my account from 7-10 business days. My brokerage had not received any transfer request whatsoever. I ended up having to manually request a transfer from my original brokerage account as the Public team was no help and kept me in a loop around. I do not recommend you transfer all your accounts to this platform as customer service doesn’t have any idea of what goes on with their clearing firm. Use it with some money you have to play around but not your whole entire portfolio. They will keep your money hostage like other previous reviewers have said.

Hey there! Thank you so much for your candid feedback. We are sorry to hear that this has been your experience so far. We would love to look into this further, would you mind giving us a shout in the app's live chat or via email at [email protected].

We have shared your feedback with the team and we are always striving to improve and really appreciate it whenever you have time to reach out and let us know how we're doing!